The key to successful sales is knowing what your client wants. Simon Harrop explains that the better prepared you are, the more likely a new customer will open up to you.

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Dr Austin Gerig believes that the approach physicists rely on to describe the workings of the universe, can help economists uncover universal principles & even predict extreme economic events.

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Projects are not ‘business as usual’, so it makes sense to take a different approach to project management. Associate Professor Shankar Sankaran and Dr Chris Stevens explain how project leaders can benefit from soft systems thinking.

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This living library contains overviews of the subjects covered at the Capital Market Dysfunctionality Conference at UTS, in October 2009. We asked attendees to add resources –enabling it to grow beyond the conference.

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Tony Golsby-Smith says that universities need to teach managers to think clearly and creatively, to communicate persuasively and to focus on customers and purposes if they are going to produce real leaders, not just more managers.

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