Posts Tagged ‘Education’

Learning for the future

Wednesday, June 29th, 2011

In March 2011 the Business Council of Australia released a report addressing the skills deficit in Australia, with recommendations for higher education providers on how to target their courses.

The changing financial and global environment demands that businesses to seek graduates with

  • International capabilities, based on the ability to adapt to working in an international environment with people from different cultures as part of multi-national and multidisciplinary teams.
  • The ability to think independently, to critically analyse issues and problems, and to adapt thinking and analytical capabilities to different contexts and new problems.
  • Generic skills, including teamwork, problem solving, communication, and the ability to utilise technology and to engage in self-directed learning.

UTS Business School addressed these recommendations at an information evening for postgraduate students. A panel of distinguished speakers spoke about the value and relevance of what is taught and how programs are changing to address the skills deficit in the education sector, keeping in mind Australian businesses seek graduates who:

  • Have the capabilities and the motivation to engage in continual learning
  • Are willing to experiment within their organisation
  • Are willing to respond to customer demands

The panel comprised of Suzanne Benn, Professor of Sustainability and Enterprise, UTS; Annemarie Kanturek, Management & Business Improvement Consultant at Kanturek & Associates; and Katherine Howard, senior partner in corporate finance at Deloitte.

Business21C was there to continue the discussion with the panellists. Click below to listen.

PANEL DISCUSSION| POSTGRAD INFO EVE

Click to enlarge

San Pancho: A perfect Third World community town?

Friday, January 7th, 2011

San Pancho is a tiny beach town nestled on the outskirts of Puerto Vallarta, along the Mexican Pacific coast. It is here where I will be wrapping up my 40 day Latin American sojourn and volunteering with the local community.

The city itself is remarkable; back in the 1970s, president Luis Echeverria of Mexico (1970-1976) had a vision to create the perfect Third World community town. Shortly after his visit, large amounts of funds and resources were poured into San Pancho. It didn’t take long before cobblestone streets, fruit processing plants, new housing and even a university dotted the landscape of this remote fishing village.

In a bid to fulfill the ideal of the perfect Third World community hub, the town’s main street  and alleyways have attracted a very special eclectic and international group of residents and visitors in sharing their own skills and knowledge. San Pancho now boasts several grassroots projects with artistic and creative bents, most of which adopt an environmental approach.

I have been based at EntreAmigos, a community NGO founded by Nicole Swedlow in 2006. The organization adopts a different approach in educating children, further emphasizing the role of arts in education. At EntreAmigos, children, teenagers and adults alike can come in at anytime during the day to take part in activities or scour the library / art space for some inspiration. This immediately reminded me of a sentence quoted by the great Sir Ken Robinson, during one of his talks:

“Why do we group children according to their date of manufacture instead of their capabilities and abilities?”

Over the past week some of the activities I have taken part in include:

The festival de la piñata: which saw an environmentally friendly approach to this special folkloric Mexican tradition with an emphasis on zero-waste. The piñatas were fashioned using papier-mâché from the local newspapers and cardboard boxes from the supermarket stuffed with delectable locally produced Christmas candy.

Sinergia Arte: the annual arts festival bringing together individuals from all around the county to celebrate diversity and creativity was officially launched with EntreAmigos’ children’s parade. Crowds converged to the street to witness kids in animal clothing parading through town, proudly sporting masks and dresses they had made themselves.

President Echeverria may have had his own personal or political motives in investing in this project, but it seems that San Pancho’s development has taken a path of its own, escaping mass-market investments. The locals have proliferated to establish their own customs with the new international residents. Lack of government funding doesn’t seem to have posed any issue; and the town now offers free oral and dental hygiene, as well as some of the best rates for education and health services in Mexico.

With eager anticipation for 2011, it is revitalizing to watch such small-scale projects having big impacts, and I’m sure this just the beginning of a great new era for that side of the Pacific.

Happy New Year!

Is your organisation what it says it is?

Saturday, October 23rd, 2010

Is your organisation what it says it is? How do you know? How do you let your customers know? Darrall Thompson, Senior Lecturer and Director, Teaching and Learning at the UTS School of Design, has explored the question from the educational perspective. Does it have applications for business?

Businesses trade on what they deliver to their customers, and on what they stand for, their values. And focus on values has become more intense. Perhaps it’s fall out from well publicised cases like the James Hardie asbestos scandal, the BP oil spill in the Gulf of Mexico and the levels of fraud and unethical dealings that contributed to the global financial crisis which continue to continue to emerge. Perhaps is it’s the ease with which customers can now communicate dissatisfaction via social media platforms magnifying the impact of small brand hiccup, and globalising and personalising larger scale disasters.

So, how does any organisation turn all the talk about values into something tangible and measurable by its various stakeholders?

It’s a question the education sector has been grappling with and Darrall Thompson, Senior Lecturer and Director of Teaching and Learning at the School of Design has had particular focus on the issue for the past eight years.

‘In the design school, challenging creative boundaries is a ‘risky’ thing to do, so we explored how the high level of risk taking, valued in graduates by the university can be constructively incorporated into the assessment criteria for student assignments, rather than marked down.’

The outcome, is a web-based software application, Re:view.

Originally designed to promote deeper learning, by engaging students with course assessment criteria, it’s finding resonance in the wider academic community and is being commercialised by UniQuest and digital marketing company, acidgreen, as an online assessment interface for educational organisations.

‘It’s proven to save marking time for teachers, increase ten-fold student engagement in work feedback and it has market potential beyond universities, for a myriad of selection and measurement applications, from staff recruitment and performance review, to business development.’

Thompson says as well as providing developmental feedback for students Re:view ‘helps academics focus on key assessment criteria in their subjects, to ensure students are being assessed according to development in the key course areas, grooming them to meet the needs of their future employers, or indeed, become great entrepreneurs.’

‘Ultimately, students will graduate with an official, longitudinal record of their performance in key attribute areas, over the duration of their course.’

In an employment environment that looks favourably on graduates with proven track records in a range of unmeasurables like creativity, innovation, versatility, adaptability, empathy with other cultures, communication skills, the potential for this measurement tool in the wider business world is still to be revealed.

Managing director acidgreen, Mike Larcher is investing in the commercial development of Re:view:

‘The benefits of Re:view are not limited to student learning and development, as the system also provides employers a means of measuring a graduate’s capabilities based on meaningful assessment. This creates enormous business world potential.’

CEO, Association of Financial Advisors, Richard Klipin, agrees.

‘When investors look at investing anything, they need to be sure they’re investing in real companies, with real people, that have realproducts, and it’s not just some esoteric idea that’s a bit out there,’ he says.

Klipin says, senior executives have this issue on their radar:

‘Their brand has to stand for something and their brand has to be consistent and authentic.

‘If you’re going to value a graduate attribute, it needs to be made explicit in the assessment process.’

Klipin says if Re:view can live up to its promises, it has real business potential.

‘We have report cards for kids at school and tertiary education, so having a system that allows a student and obviously academics and perhaps prospective employers to be able to assess and track and review, with the aim obviously of tracking performance and hopefully improving performance, has to be a sensible thing and a useful tool.’

The Architectural Influence

Tuesday, September 14th, 2010

The architect does more than just design the building: he or she shapes the activity that goes on in it and the community around it. Even more so when that architect is Frank Gehry, says Professor Desley Luscombe.

Business21C Weekly: Frank Gehry is go!

Listen to podcast

Central to an architect’s design is the spatial knowledge that he or she brings to a set of issues and constraints surrounding a building project. For an institution such as UTS, embedded in the desire for new buildings are various ambitions that compete for attention. An architect’s spatial knowledge can change institutional approaches, both in the organisation of its structures and in its potential for innovation and progress.

The promise of a building designed and brought to completion by a world-leading architect also situates the institution within a network of architectural projects and the institutions associated with them. A Frank Gehry building brings with it the co-badging of his complete portfolio of buildings. There is an expectation of form-making, of spatial porosity and of materials. Each of these projects is well known and has been critiqued through literature and media. This is both exposing and exciting. To UTS these examples of Gehry’s past work provide a hint of how stuff happens: the incidental view across void spaces, the new definitions of educational process, the engagements encouraged with industry partners, and the new approaches leveraged by the academy in his past work. For us, there is much anticipation, a desire to provide for Sydney an exciting environment and also a desire to reflect on the institution and its role in this act.

Significant to the types of anticipation at hand are two attributes of Gehry Partners’ modus operandi. The first that we have experienced is their process of design and their interaction with the client body and users. Gehry and his team have demanded a process that enables UTS’ ambitions for change to parallel the information-gathering and strategic discussions held in the faculty. A good design process will enable institutions to think through their aspirations, to evaluate which attitudes have spatial determinants and to seek advice on how not to hamper their real aspirations. This spatial conversation is the addition that architectural design processes bring to institutions. Such a process lifts architecture above being simply a type of commercial solution to finance and compliance. Instead, aspirations for change are discussed and worked through.

Frank Gehry demands that architecture remains symbolic. This is of particular relevance to the aspirations of UTS. The symbol of a dynamic institution is one that will be recognisable externally and influence the life-patterns of the building’s interior. Gehry speaks of his architecture needing to be a good neighbour, meaning not that it should mimic its context but that it responds to vista, passage and address. The building invites response; it is welcoming at entries, enclosing and secure when necessary and expansive at other times. Internally, this humanist response sees the inhabitants and their interaction with spaces as paramount.

Gehry refuses to reduce architecture to a discursive or rhetorical act. Many architects of the last 20 years have formulated their architectural gestures by rational logic rather than in response to user aspirations and needs. Gehry’s reliance on sensual understanding of spaces of visual pleasure and haptic responses to warmth, light and textural change remains unique. For him, architecture is a sculptural and spatially dynamic event in which, at both perceptual and experiential levels, ‘the building comes alive’.

Gehry uses Digital Project, a sophisticated 3D computer-modelling program originally created for use by the aerospace industry, to ensure this intended dynamism is always reflected through changing materials, light and textures. The phenomenological experience of the building is more important than textual explanation. The architectural concepts emerge from the shapes completed through iteration and modelling rather than from some prior state of thinking.

Gehry and his team recognise that our expectations are high and our budget low. UTS will take advantage of the whole process of engagement, finally gaining a building that reflects the attributes for which the institution is recognised: creative and radical thought, innovation and technology.

Frank Gehry’s UTS Business building

Tuesday, September 14th, 2010

Frank Gehry was inspired by the idea of a cross-disciplinary business school, writes Roy Green, Dean of UTS Business. He wants it to be special.

A Frank Gehry-designed building is a tremendously exciting prospect. But this project’s journey is as thrilling as its destination. Let’s be clear: this building didn’t start with an architectural concept – it started with our vision to become a world-class business school in a world-leading university of technology. To derive this vision, we spent several months in 2009 in a strategic conversation, canvassing everything from how the post-crisis world would re-shape business to what kind of structures and programs would help us build a more ‘integrative’ approach to business education.

In-principle university approval had already been given for a new business school building, providing us with a once-in-a-generation opportunity to reposition ourselves with a distinctive offering in an increasingly competitive and globalised world. A design competition was being prepared as part of the ambitious UTS City Campus Masterplan for the Dairy Farmers warehouse site in Ultimo. This was exciting in itself, but a further thought occurred in our strategic conversation with consultants 2nd Road: how inspirational it would be to attract an architect of Frank Gehry’s calibre to manifest our vision of the future in a uniquely creative building.

We were able to make contact with Gehry himself through his long-time friend and associate Maureen Thurston, a partner at 2nd Road, who said she would ‘give him a call over the weekend’. Gehry was interested. He requested a one-page statement from the faculty setting out its future strategy and expectations for the building. Having received this, he responded with a simple text message: ‘I’m up for it.’ Vice-chancellor Ross Milbourne lost no time in cancelling the design competition and inviting Gehry to Sydney for a private visit to view the site. It was on this visit that, when asked by the vice-chancellor whether he liked the Dairy Farmers site, Gehry replied: ‘I like the problem.’

Frank Gehry famously bases his designs on inspired sketches. Here’s the story behind ours.

On Gehry’s second visit to Sydney in December 2009, he contracted food poisoning. It curtailed his activities somewhat, and his meeting with the faculty had to be cut short. The following day, despite his illness, Kerry O’Brien interviewed him for The 7.30 Report, and we had a few other light meetings. We had a final discussion before he got on the plane in the coffee shop at the Park Hyatt.

Gehry was getting better, and beginning to be his old self again: sketching, talking and thinking about the essence of the building, its metaphor and exactly what it was all about. ‘I’ve got it,’ he said. ‘I’ve been thinking about our discussions.’ We had been talking about trees. ‘This is going to be a tree house, with a trunk and a core of activity, and houses in the branches for people to connect and do their private work.’ That was the moment genius struck. The result was this sketch of the unifying idea Gehry would employ for his design: a tree house, a ‘growing, learning organism with many branches of thought – some robust and some ephemeral and delicate’.

Craig Webb, Gehry Partners’ Chief Designer, looked at the sketch and said: ‘We can work with that’. And it has been the guiding principle of the work being undertaken on the building ever since.

Design philosophy

So far, Frank Gehry has visited Australia three times – four if we count his public lecture almost 30 years ago, which took place by extraordinary coincidence in another iconic Sydney building – the UTS Tower. Gehry himself likes to say that he was ‘waiting by the phone’ for us to call and that he busied himself ‘with a couple of other things’ in the meantime. We have visited some of the buildings with which he busied himself – such as the Disney Concert Hall, Massachusetts Institute of Technology’s Stata building, Princeton Library and Weatherhead School of Management – and in the process, we learned more about the Gehry philosophy of design, some of which is particularly relevant to our project.

‘Design from the inside out’

This means starting with the ethos, needs and aspirations of the client, in this case the school and university. Currently, we operate at three locations including our main city campus – a reconstructed heritage site in Haymarket, where the separation of discipline areas is reinforced by a disconnected architecture and where, as a consequence, opportunities for interaction and collaboration are highly constrained.

By contrast, our faculty strategic conversation has placed emphasis on more integrative thinking, on producing students with boundary-crossing skills as well as specialised domain knowledge, and on a more creative element to business education, especially the extent to which we can connect our discipline areas with other faculties and discipline areas, such as design, engineering and IT, communication and the humanities. This emphasis also aligns with the direction of the UTS Strategic Plan, and discussions with the vice-chancellor, the University Council and our external partners in industry and the community.

‘The work is liquid until it is not’

Everything in the design discussions to date has focused on the internal functionality of the building, and this work continues in liquid form until it is crystallised as the final design, prior to the construction phase. Form truly follows function in the Gehry design philosophy, as for the early Bauhaus architects, but in a more organic style that questions and supersedes their idea of a ‘machine for living in’.

The Gehry team is committed to measuring the costs of the project so that it does not run over budget, and the constant three-way dialogue between the aspirations of the client, the interpretation of the architect and the reality of finite resources means that liquid cannot become crystal until the right moment: too early and attachments may be formed where ‘hearts get broken’; too late and the building doesn’t get built. Choosing this moment is part of Gehry’s genius, as is made clear in the Sidney Pollack film Sketches of Frank Gehry. Until this point, to avoid media controversy and misunderstanding, Gehry Partners’ policy is to keep the designs confidential to the client.

‘Making the building porous’

Our aim is also to make this a porous building, both internally and externally. Internally, there will be public and collaborative spaces where interactions can happen between colleagues, students and business-school partners. Academics will have their private ‘think spaces’ but we hope to make the collaborative spaces so inviting that they will choose to use them.

Equally important is the building’s relationship to the outside environment and how it connects with the city, its urban landscape and its communities.

An inspiration for Gehry is the High Line in Manhattan, and its parallels with the Ultimo Pedestrian Network (UPN) between Central Station and Darling Harbour. Like the High Line, the UPN will consist of a string of raised pedestrian walkways converted from old railway tracks. One of Gehry’s first questions about the building was: ‘Where is the entrance?’ Will it be at the UPN level or at street level? ‘The good news is that you can have your cake and eat it too,’ he said. The new building will have the potential to combine a street-level entrance connecting us with the city and an elevated entrance that integrates us with the university and UPN.

Unifying idea

The University Council engaged Gehry to undertake a concept design for the new building soon after his first visit to Sydney. It was on his second visit last December, following an interview on The 7.30 Report with Kerry O’Brien, that he sketched the unifying idea – the metaphor – he would employ for the design. It would be a tree house, with a trunk, a core of activity and tree houses in which people can meet, connect and undertake their academic work.

‘Thinking of it as a tree house came tripping out of my head on the spur of the moment in your presence and was not contrived,’ he wrote later. ‘But on reflection, the metaphor may be apt. A growing, learning organism with many branches of thought – some robust and some ephemeral and delicate. Anyway, it’s a start.’

Indeed it was a start, and elements of the tree house can be seen in the design as it progresses towards crystallisation, which will happen towards the end of this year. In the interim, the vice-chancellor has led a number of trips to Gehry Partners’ studio in Los Angeles, the purpose of which was to understand the Gehry process of design. We examined many of his models, developing an understanding of the relationship between the blocks that represent the building’s physical construction and the technology that goes into making those buildings a reality.

We also saw the architect’s current and recently completed projects in model form, including the Abu Dhabi Guggenheim, the Louis Vuitton Foundation for Creation building in Paris, and the Novartis headquarters in Basel, Switzerland. Much of what we saw helped guide us in our conception of how the design will evolve and, in the end, manifest itself in the final construction. The ideas behind the striking Novartis building in particular have influenced the vice-chancellor’s vision of open office spaces, glass and natural light.

One thing that is clear on examining all of Gehry’s buildings is that no two are alike. While there is a Gehry style common to all, a very different set of structures and finishes emerges from each to create the final result.

Schematic design

We have now moved from the concept design phase to schematic design. This phase will involve at least four visits in the latter half of the year from Gehry Partners and a likely visit by Gehry himself in December to formally crystallise the project, which has been given a completion date of late 2013.

We were doubly fortunate in being able to make the further announcement of a $25 million gift to UTS from Chinese business leader Dr Chau Chak Wing, with $20 million for the building itself and $5 million for scholarships. This is the largest single donation for a university building in Australia’s history and provides further affirmation of our vision and partnership with Gehry.

Significantly, while Gehry is deeply involved in all his projects, he has said about the UTS project: ‘I want to make this special.’ He intends to combine his experience of earlier partnerships with educational institutions, in which he was often the initiator of the conversation around business and design, artistry and creativity, with the ideas already emerging from our faculty.

Gehry sees business itself as a form of artistry and creativity but bemoans the fact that businesspeople are never taught that way. As he told the faculty: ‘I’ve always thought that businesspeople are artists – they work intuitively, like artists. That’s how we work… If you are going to come into the business world that I know now, it’s all messed up, right? Business is searching for how it can contribute to the world, and it’s great to have a businessperson – for me, anyway – who will free-associate. You need an environment to nurture that. That comes from you, too, not only from me. For me, it’s wide open. That’s why I came here.’

There is still a great deal of work to be done. Getting the building right is an almost inconceivably huge and complex challenge. And we are fortunate to have leading the process a vice-chancellor who is committed to its success. More than that, we have to deserve the building that we create, to fill it with faculty who are prepared to give of their talents, intuition, artistry and ideas, students who are searching for answers in a fast-changing world, and partners from the business community who are actively engaging with the academy.

Ph3: Three minute thesis at UTS Business

Friday, August 27th, 2010

Ph3 prize winners, from right, Richard Norman (winner), Chelsea Wise (winner, people's choice), Professor Tracy Taylor, Nicole Sutton (runner-up), Professor Stephen Taylor

Picture the scene: you’re at a party, you get chatting, things are warming up and you’re keen to impress. Then it happens. Talk turns to work. And for you work is academia. Not just any academia but you’re two years through research into a field so specialist and so obscure, that even your supervisor’s eyes glaze over when you mention it.

Yes, you may have a passion for, say, ‘the-limitation-and-distortions-of-corporate-governance-issues-in-culturally-biased-wholly-owned-subsidiaries-of-community-sport-organisations-on-societal-systems and stakeholders’, and indeed what you discover may one day change the world. But the subtle intricacies of what you love don’t always communicate over a luke-warm chardonnay at a noisy party. Let’s face it, it hasn’t been your most successful pick up line to date, has it?

To the rescue of Phd and and MPhil students around Australia comes the inaugural Three Minute Thesis competition, or Ph3 as it has been dubbed at UTS Business School, where the first-round heats were held on August the 19th.

Nine post graduate students at various stages of their research studies, representing five management, disciplines took the challenge to present a compelling and coherent summary of their theses in under three minutes. They also took on the bigger challenge of doing it with only one Powerpoint slide, and no fancy animations.

Humour aside, the event is part of an important national initiative with competitors from 32 of Australia’s universities competing for a prize of $5000 at the national final in September, at the University of Queensland. The goal of the competition is to assist research students to develop academic research and communications skills. The finals will be judged by ABC Science Broadcaster, Bernie Hobbs.

But, as the event on the 19 August demonstrated, the benefits are broad. The opportunity to listen to concisely explained summaries of some of the work that is going on around UTS Business, alone, gave participants and members of the audience a unique insight into the research depth that UTS offers.

The strength in presentation skills were as rewarding as the range of topics was varied. We heard how Bruce Wayne of Batman is the archetypal non-profit organisation, wishing to save the world, but needing a range of tools (Bat-toys), consultancy (family retainer in Bat cave) and funding (dead millionaire parents) to smooth his journey. We learned about the impact of Muslim women surf life savers on community sport and cultural exchanged, and gained an insight into how wholly owned foreign subsidiary companies structure their management control tools. And that was just for starters.

Richard Norman, a researcher from the Centre for Health Care Economics was presented with a cheque for $500 as the winner of this first-round heat. Richard’s thesis is ‘Limitations and distortions in outcome measurement in economic evaluation of healthcare’. Richard will now compete with other Phd students from around the UTS campus for the chance to represent the University at the National finals next month.

Nicole Sutton from the School of Accounting, was awarded runner up, with her thesis on ‘Management Control of research activities in Universities’. Nicole was presented with a cheque for $250. Chelsea Wise from the School of Marketing won the People’s Choice Award of $250 for her entertaining and enlightening discussion, ‘Novel specification: How do consumers cope?’

The final of the UTS leg of the competition is being held on Tuesday 31st August, at the Great Hall Level 5, UTS Tower. 5.30 for a 6 pm start.

The winner will go on to compete in the National finals the University of Queensland on 21st September, where prizes of $5000, $2000 and $1000 are up for grabs.

Participants in UTS Business Ph3 heat, on 19 August, 2010

UTS Business' Ph3 participants with Professor Stephen Taylor

Tirukumar Thiagarajah, Accounting, Exploring management control systems in the third sector

Hazel Maxwell, Leisure, Sport & Tourism, An exploration of the role of sports organisations in community development: The case of Australian Muslim women

James Wakefield, Accounting, Control and performance of wholly owned foreign subsidiaries

Richard Norman, Centre for Healthcare Economics, Limitations and distortions in outcome measurement in economic evaluation of healthcare

Chelsea Wise, Marketing, Novel specification: How do consumers cope?

Nicole Sutton, Accounting, Management control of research in universities

Christoph Hechelmann, Leisure, Sport & Tourism, Effects of social media engagement on the emotional attachment to sport sponsoring brands

Peter Sinclair, Marketing, The comparative effects of societal syndromes on knowledge discovery in new product development

Alastair Rylatt, Management, Stakeholder commitment over time