Posts Tagged ‘Psychology’

Creative Innovation 2010, the wrap

Friday, October 1st, 2010

What kind of man walks onto a stage in a foreign city – where he has few acquaintances and fewer friends – and declares the newly opened public building in which he is standing an architectural mish mash? What kind of a speaker at a creativity conference declares the ‘chucking around of paint around should be confined to nursery schools and universities but the bit in the middle is about learning what needs to be learned’.

The event was Creative Innovation 2010, hosted by leading members of Melbourne’s art and business community, headed by leading Soprano and social entrepreneur, Tania de Jong.

The speaker was Austin Williams, Director of the Future Cities Project, in the UK and author of The enemies of progress, (Societas, Exeter, 2008). For the first hour of deep conversation during which he shared a stage with Edward de Bono and Rufus Black, Rhodes Scholar and Master of Melbourne University’s Ormond College, the audience would have been forgiven for thinking Williams had walked on to the wrong stage at the wrong event.

‘Excuse me, sir, the conflict resolution course meets next door.’

I would venture to argue that Williams was in exactly the right place at exactly the right time, and indeed cleverly placed by the conference organisers.

Why? Well let’s start with the words ‘creativity’ and ‘innovation’. Put the two together, add the name of just about any industry, and you’ve got the title of at least ten conferences in Australia alone, this year – back of the envelope calculation, granted.

We’ve had creative innovation in design, in accounting, in management consulting, in education, in health, we’ve had regional innovation events, skills creativity events, innovation for the young, the old and the young at heart. Business21C can put its hand up for hosting its own creative and innovative event this year, innovatively disguised ‘funky thinking’.

In fact, there’s been so much talk about creativity and innovation since the GFC undermined our belief in the financial system, that quite possibly the least creative thing you can do right now is host an event with either of those words in the title.

But de Jong and her colleagues recklessly put the two words together and staged an creative innovation extravaganza at Melbourne’s newly built Recital Hall, last month. And they pulled it off with style.

CI2010 worked. More than that, in places it was fabulous. One session even got a standing ovation – and that doesn’t happen often when there’s a management consultant on the platform. I have been trying to fathom why. It was not the impressive list of speakers. After all, in 2010 event organisers have to compete with the likes of TED.com who provide brilliant speakers 24 hours a day to a broadband connection near you. It wasn’t the musical interludes that punctuated the proceedings gracefully, either. It was, I believe, how the speakers were put together on stage: the brilliant and the brilliantly bolshie, the creative and the critical. And kept there. Panel sessions were up to two and a half hours long. No whack-up-your-powerpoints,-say-your-piece-and-sneak-off. Speakers spoke, and the audience drilled. Uncompromisingly, sometimes less than coherently, but relentlessly, for three whole days.

During that time, more than 30 speakers covered topics as diverse as pig farming, mental health, responsible design, irresponsible design, education, play, meditation, neuroscience and brand building for cities. And, in some miraculously found moments between all that content, we were entertained and soothed by a variety of artistic pursuits rarely associated with business discussion, from cartooning to piano, singing and painting.

But why are innovation and creativity taking up so much airtime in business discourse?

Either we are determined to become socially and environmentally responsible all of a sudden, or developed economies are waking up to the thought that they have to come up with new ideas to remain globally competitive. (After all, Australia, you can’t keep digging stuff out the ground and flogging it on, forever.)

The two schools of thought on this go something like…

  1. Western economic nations have painted humanity into a tight corner with their focus on growth, consumption, more growth, more consumption. We are running out of just about everything we need to survive as a species: space, water, fuel, food, clean air. This is a big thorny problem, one that some say can only be tackled by new kinds of thinking.
  2. It’s a matter of economic competitiveness. Take a look at statistics on patent registration around the world. Now compare them to those on national economic growth. There is a correlation. China, India and Korea have shown five, three and two and a half fold growth in the number of patents registered per capita of population in recent years. In developed nations, patent registration is slowing. In the UK and in Japan there’s negative growth. It seems, perhaps, new ideas are drivers of economic growth.

Whatever the reason, creativity and innovation are without doubt the new business black. But does the constant picking over of what creates creativity and sparks innovative thinking work? Or is it mid-life crisis navel gazing of mature economies in search of meaning?

To Austin Williams our potential to innovate is massively restricted by risk averse, precautionary parameters about what innovation should look like: sustainable, responsible, socially acceptable, for starters. Creativity, he says is stifled from birth.

But that’s just what he says. Thirty other speakers gave their insights and thoughts on creative thinking and innovative thinking practice over the three days of Creative Innovation 2010. Some agreed with Williams, some didn’t. But it was the diversity of thought and the opportunity to challenge that set CI2010 apart. Without critical thought and the confidence to challenge, can there be true creativity or meaningful innovation?

Short summaries of some of speakers key points are below. Videos will be online shortly and we’ll link to them as soon as they are. Have a browse, and see what you think.

Professor Jonathan West, Australian Innovation Research Centre, The innovation myth

The myth of innovation is that it arises from creativity. Innovation results from a lot of hard work over a long time, testing, creating and commericialising. Innovation is about changing the system into which the innovation plays. The 3 most important innovations of 20th century are: fixing energy into nitrogen, the atomic bomb, and containerisation (the container system for transport). In common they have the creation of a large scale and complex system to support them. For containerisation, it was a matter of reengineering a whole international infrastructure: ships, ports, dockers, trains, trucks and so on, but once achieved, global trade exploded.

We live in a complex world, with complex systems. Innovation is inefficient because it is about system change and we design our systems to be impossible to change.

Andrew MacLeod, CEO, Committee for Melbourne, Melbourne Innovative City

Presented the concept that the branding for the city of Melbourne should be the new paradigm in internatonal aid – to foster private and public sector development for investment, and for Melbourne to become to private sector investment and administration of international aid, what Geneva is to public sector investment and administration of aid.

Edward de Bono, Rethinking the future

Climate change is not the biggest problem facing humanity – the poor quality of our thinking is. And the fact that we don’t understand just how poor it is. Creative thinking has been trained out of us, because it hasn’t been valued. Now we need a Palace of Thinking where new ideas can be looked at and explored. Only by improving our thinking can we improve the ways we deal with some of the big issues facing us.

Michael Smith, CEO, ANZ Bank, Innovation and the rise of Asia – new opportunities, new risks

The rise of Asia offers new opportunity and new risks for business. ANZ Bank is one of fastest growing banks in Asia. Any large business that does not have a strategy that engages in Asia is exposing itself to risk. Successful strategies to compete in the Asian market must be innovative.

What do you need to innovate:

  • Shared mindset
  • Shared logic
  • Shared discipline (how to collaborate and create new knowledge accross organisations, not just recreating existing knowledge.

Claire Penniceard, Pork farmer, Failure, farming and food security

Claire Penniceard bred and raised hardy independent self managing beef cattle, on a zero input enterprise – no supplements no hay, no fertilizers. She bred grand champions but it was not economically or environmentally sustainable. She was the best, but the best was not good enough.

Having explored issues of dietary energy and food security around the world within parameters like environmental sustainability and animal friendliness, she walked off her successful beef farm to go into pig farming. It takes 74 of best beef farms to equal in production what one great pig farm does. Now she produces nine million dollars worth of export quality pig. They are housed and managed to enact all their natural life.

Dr Peter Farrell AM, CEO, ResMed, Innovation and entrepreneurship, the engines of economic growth

Entrepreneurs are often considered to be risk takers. They are not. They are opportunity seekers. Innovation is not creativity but requires it. Innovation occurs when a concept is anointed by the marketplace, when someone writes you a cheque. When we apply a new technology to something we know it’s called productivity, but when we apply it to something new it’s called innovation.

Stefan Cassomenos, Pianist, conductor, composer, From improvisation to composition

Failure is part of the creative process, and Cassomenos believes his entire process of composition depends on failure in some way before creativity is born.

Professor Patrick McGorry, Executive Director, Orygen Youth Health, Australian of the Year, Mental health and mental wealth

Australia’s health is its greatest natural resource, yet mental health is seriously neglected. It effects four to five million Australians and is the greatest killer in Australians under the age of 40.

Yet in terms of mental health care, an apartheid system exists: compare the facilities provided, staff numbers, visitors even flowers delivered to a patient with breast cancer, to those someone hospitalised for a mental health problem receives.

Professor Stephen Heppell, Director, ULTRALAB, Playful learning and why we all need cheering up

Play in learning is joyful, it surprises, challenges and engages. It teaches us to cope with the unexpected. Yet we lose sight of playfulness on our learning journey through life. We have to put play back into the centre of learning if we are going to be flexible thinkers, able to cope with change and with the unexpected.

Professor Peter Shergold, AC, The Centre for Social Impact, Empowering communities to transform democracy

Exciting and innovative stuff happens at the margins often on poorly funded pilot programs, where needs are greatest. The challenge for Australia is to become a hot bed of social innovation – political innovation and community innovation, drawing on a history of such initiatives as bush nursing.

Mark Scott, Managing Director, ABC, Building the digital town square

Fifty people in rural Australia are taking production skills and facilities to the communities, teaching people to put their stories online. If we can collaborate and share our stories we will understand each other more and have a real national conversation recognising the choice and expertise of the community is just as interesting as anything the ABC has to offer.

The experience of the Q&A audience which is growing every week has shown the value of audience led current affairs.

The future is not a place we are going is a place we are making.

Austin Williams, Director, Future Cities Project, Constructing communities, a contradiction in terms?

What is it about communities that politicians are trying to capture and bottle and sell back to us as the elixir of new ways of living? Why is it the community motif which means local and parochial is becoming central to national agenda? Three key elements of a healthy community are: voluntarism, purposefulness and autonomy. Initiatives like the big lunch which funded neighbourhood lunch events in the UK, are corrosive and insular. Is the world around you your neighbourhood or is it a bigger place? Communities are things of flux and change and should transcend the merely local. We are being taught to be good citizens rather than to be educated citizens – but through education comes citizenship.

David Rock, CEO, Results Coaching Systems, The neuroscience of creativity

We have a very small capacity for solving problems in a linear way. Most of the problems we solve at work are too big for our conscious resources so we have to access the unconscious which, relative to the conscious area of the brain is like tapping into the Milky Way.

The neuroscience of insight is the culmination of five years of study on how we can have more insights.

The four faces of insight are:

1. Awareness of an impasse, you need to stop and focus on what is not working.

2. Reflection reflection is required for insight to occur, because insight requires low electrical activity. Insights like the ring of a quiet mobile phone at loud party. Anxiety stops insights because it creates electrical signals which can drowned out the quiet electrical signals of insight.

Reflection is internally focussed. It’s relaxed and low effort.

You only need about 2 seconds of quiet to have the insight

Even a tiny threat can inhibit problem solving and insight.

3. Insight, at the moment of insight, dopamine-like substances are released. Having an insight changes the brain and packs a lot of positive energy.

4. Action, insight brings short term urgency for action. Action increases attention density. Attention density deepens insight.

Michael Rennie, Managing Partner, McKinsey and Co, Necessity is the mother of invention

Working at McKinsey and Co is working with the crack troops of western capitalism. Yet Managing Partner, Michael Rennie talked about bringing love to business – a place where there is more likely to be fear. There are two parts to innovation – the creative idea and and making the idea useful and applied. We are all creative. We don’t allow for reflection at work and most of our insights don’t happen at work.

Business21C was a sponsor of Creative Innovation 2010.

Choice modelling and quality of life

Tuesday, September 14th, 2010

Happiness is one of the hottest areas of economic research. But simply asking people how happy they are is inadequate, says Dr Terry Flynn. Understanding how people choose between competing versions of their lives is a far more accurate way of delving into their psyches.

It ought to go without saying that the aim of social policy and government regulation is to increase society’s general level of well being. Good policy has positive impacts, reaching much further than its immediate consequences. A well-planned and well-delivered health policy that supports the families of patients suffering from terminal illness leads to greater aggregate quality of life and more community happiness. Bad policy does the opposite.

For this and other reasons, happiness has become a growth area of research in economics and the social sciences over the past few years. Suddenly, everyone wants to know what lies behind human contentment, and how to measure and improve it. Happiness scales have risen to dizzying heights of popularity of late; however, their aim – to reflect general sentiment and well being – can be easily lost through the use of numeric scales to elicit responses and collate data.

Happiness research usually asks respondents to choose a number between zero and 10 to indicate how happy they are with their life at that moment. The way people measure their levels of happiness, however, can give very different pictures.

Personal point of view

Each respondent will have a different personal frame of reference in giving his or her response, and such personal reasons are often lost in interpreting the data. For example, survivors of traumas such as war may put on a brave face, measuring their personal levels of happiness in peacetime using a different frame of reference than people who have never experienced war. Evidence suggests that simply reaching old age tends to make people rate their happiness highly.

Cultural cues

People may assign meanings and superstitions to numbers – for example, the number eight is significant in Buddhist and Chinese cultures – and decisions to choose or avoid these numbers affect survey results.

Meaninglessness

Happiness scales have no theory behind them. If a person scores seven out of 10, what does that mean? What are the statistical properties of numbers on the scale? Happiness scales offer limited choice to respondents to express what’s important to them. For the respondent scoring seven, what explains the missing three out of 10? Happiness scores don’t tell us what a person values. Not knowing what’s missing from the person’s life, it is impossible to know what improvements might make that person happier.

The scores don’t allowus to predict future demands, trends, or ways to make product and service delivery more efficient and relevant.

Irrelevance

Often, happiness scales lead to ‘ecological fallacies’. Differences in scores between, for example, married and divorced people are meaningful only at high levels of aggregation, typically at an entire-population level. It is an ecological fallacy, therefore, to infer that such differences are relevant to me or my peer group. I want to know what the differences in scores are among people like myself, not for the ‘average’ Australian.

So what is happiness?

Buddhist monk Matthieu Ricard defines a happy person as ‘anyone who enjoys inner peace’. Such a person ‘is no more broken by failure than he is inflated by success’, because he ‘understands that experiences are ephemeral and that it is useless to cling to them’. – Matthieu Ricard, Happiness: A Guide to Developing Life’s Most Important Skill

What’s that got to do with good policy and innovation? British psychologist and author of Affluenza, Oliver James, rejects happiness as a policy goal for other reasons. High average happiness scores have been observed in those countries with the greatest inequality and highest rates of depression. Instead, he advocates policies that improve four aspects of life:

  • connectedness to people: good relationships and feeling part of a community;
  • autonomy: being independent and in control of your own life;
  • experience: feeling you can make a difference and that there is value in what you do; and
  • security: material and emotional.

Just like the trend to ‘think positive’, happiness scales leave out important ingredients of life. They allow people to focus overly on material gain or hedonistic enjoyment, ignoring the
other three key sources of durable wellbeing in a population.

Qualitative and quantitative choice modelling offers a solution to the limitations of happiness scales. Choice modelling empowers people to say what they want and how much they’re willing to contribute, personally and financially, to making it happen. ‘ICEPOP’ and ‘ICECAP’ might sound like they’d be more at home in Antarctica than in Australia (see box copy, next page), but they are revolutionary instruments being employed by policymakers and innovators alike. ICECAP instruments expand on happiness-rating scales to get a much more intimate measure of a respondent’s quality of life. They give a more realistic cross-section of community sentiment and allow us to hone in, with a person-by-person, topic-by-topic degree of accuracy, on what people like and dislike, what they do and don’t find important to their wellbeing.

Results from ICECAP instruments are based on a well-tested theory of decision-making and cannot be manipulated. With the ICEPOP team, I’ve developed both ICECAP instruments over the past decade, building on the choice-experiment and capability-approach work of Nobel Prize for Economics laureates Daniel McFadden (2000) and Professor Amartya Sen (1998).

Working from the vantage point of measuring respondents’ perceptions of their quality of life, ICECAP instruments help us explore how to maintain and improve services into the future. At CenSoC, we have been developing new instruments for measuring Australians’ perceptions of their quality of life.

Our aim is to first develop a picture of survey-respondent types. The holy grail is a robust, longitudinal set of data that allows us to measure how different types of Australians perceive their quality of life, and how their values and norms change over time. This data will allow us to advise governments on how to plan for the future based on what people value.

Companies will also benefit from data about what people want most. We have developed a specialised measurement and valuation instrument that will allow us to build up individual scales for respondents, based on discrete answers designed to give a true sense of their lives. In our current research, we are presenting people with 16 different lives and asking them to imagine living in each and decide which aspects of each life would be best and worst to live with.

Our survey of 2,400 randomly selected Sydney residents, commissioned by the Independent Public Inquiry, Long-Term Public Transport Plan for Sydney (2010), reflected an overwhelming preference for public-transport solutions to the city’s congestion crisis. Almost two-thirds of respondents expressed a willingness to pay more for better public transport and to consider congestion charges to improve it, but were opposed to paying more for the existing public transport, which received a resounding vote of dissatisfaction.

Already, our work at CenSoC is attracting national media attention and being tested in the following public-policy areas:

  • comparing quality of life, nationally and internationally;
  • eliciting preferences for public-transportation systems;
  • valuing patient and citizen preferences for health-care reform;
  • valuing water supplies;
  • measuring quality of life for young people; and
  • developing personality and compatibility scales.

Ultimately, at CenSoC, we’d like to have a personalised scale to help us understand the differences in the norms of quality of life among Australians. Our research aims to yield a longitudinal and quality measure of wellbeing for the nation, to inform policymakers and innovators about where real differences are in the community. Choice modelling can seed new approaches to service delivery for the best quality-of-life outcomes, letting us have our cake and eat it too.

ICEPOP and ICECAP: not frozen treats

The ICECAP measures we use in our happiness research are conceptually linked to Amartya Sen’s capability approach, which defines wellbeing in terms of an individual’s ability to do and be the things that are important in life.

Investigating Choice Experiments for Preferences of Older People (ICEPOP-O)

In the ICEPOP team at the University of Bristol, UK, between 2001 and 2009, I used choice experiments to elicit the preferences of older people in various studies. For the main study, we developed a quality of life instrument: the ICEpop CAPability instrument for Older people (ICECAP-O). It focused on general quality of life since older people typically received a mix of social and health-care interventions.

In our research, we tried to distill the essence of people’s responses, developing five dimensions from which to measure the data:

  • attachment (love and friendship);
  • security;
  • enjoyment;
  • role (doing things that make one feel valued); and
  • control (independence).

The quantitative work for the ICECAP instruments uses a model that effectively measures how often people choose one of these quality of life dimensions over another.

ICEpop CAPability instrument for All adults (ICECAP-A) We repeated the original study to construct an instrument for adults of any age. The quality of life research we are doing at CenSoC is at the world forefront of what’s going on in this area. Sen stressed that it is a person’s capability to achieve key aspects of life, such as being independent, having relationships, that is important, rather than the amount they might choose to engage in those aspects.

In developing ICECAP-A, five key aspects of life were identified from qualitative work with people, which were similar to those in ICECAP-O:

  • Can respondents have close relationships?
  • Can they have their independence?
  • Can they achieve and progress in life?
  • Can they feel secure in life?
  • Can they have enjoyment in life?

We then get each person to indicate how much of each dimension they can have and assess them against their scale to score and value their quality of life. Our approach will offer a completely new way for politicians and medical decision-makers to measure how people are coping on a day-to-day basis.

Dr Happy and Mr Percival

Thursday, August 19th, 2010

On Thursday July 15, the Business21C community was treated to a hugely entertaining, uplifting and enlivening double act: Dr Happy, aka UTS Adjunct Professor Dr Timothy Sharp, and his friend and inspiration Darren Percival, otherwise known as vocal artist Mr Percival. While Dr Happy appealed to the intellectual side of the audience, presenting well-researched and reasoned arguments for the practice of happiness in everyday life, Mr Percival just did it – giving the audience something to smile about there, then and afterwards.

Happiness is a choice we make everyday. It’s a matter of practice, active positivity, of looking for the bright side, of not settling for just OK. Happiness is not necessarily about optimal human functioning. It’s about thriving and flourishing despite whatever context you’re in. It’s about enjoying the good times, but getting through the bad times as well as you can.

Psychology has traditionally focused on fixing the negative – ensuring an absence of distress or anxiety, depression or other psychological problems. Positive psychology aims for better than well, to ‘play above the line’, in the parlance of Dr Happy’s Happiness Institute.

He believes that a key obstacle to many people’s happiness is ‘the tyranny of when…’ the addictive but destructive belief that ‘I’ll be happy when… I have more money, a bigger house, a better job, when I get that promotion, when I lose some weight, when I find the love of my life or [insert pretty much anything you like here!]’.

While there’s nothing inherently wrong with aspiring to be and to have more, the problem is that many people never achieve their goals because they’re too focused on the future and not focused enough on the here and now; and even if they do achieve their goals, many then think of something else that they ‘need’ before they can really feel happy. Does that sound familiar?

Dr Happy has developed a new approach; an approach that involves getting happy first. The premise is that by creating positivity in the first instance you’ll be more likely to achieve your goals. And there’s even more good news; this idea is supported by well-conducted, valid and reliable scientific studies. It doesn’t just sound good, it actually works. The aim of the game, says Dr Happy, is to have at least three positive emotions or experiences for every three negative ones.

‘The greatest risk is not that we will aim too low and hit, but that we don’t aim at all, too many people stumble through life, wander along… do you want to live an okay life, stumbling across happiness every now and again, or do you want to create a great life, a meaningful and purposeful life, one one in which we connect with others?’

To add to all this practical advice, Dr Happy invited a special and inspirational friend, Mr Percival, a vocal artist of national renown, to provide the audience with practical experience in creating happiness – there and then.

Darren Percival has achieved an outstanding reputation in Australia as an artist, musician, vocal coach and jazz singer of talent, imagination and skill. With over twenty years of professional experience, he has worked as an entertainer, recording artist, singing teacher and innovator with resounding results. A childhood spent in Mexico inspired the canvas for Darren’s ‘spontaneous vocalisation’, and recording monthly cassette tapes for family and friends back home in Australia propelled his fascination with recording the human voice and being able to play it back.

The Business21C audience experienced live, first hand, the inspirational impact music and practical positivity can have on their lives.

Edition 7: Positive Psychology and Happiness

Friday, June 25th, 2010

What are you waiting for? Don’t wait until you’ve got a new car, a new job or some new romance in your life to feel happy. Get happy first, and it’s actually more likely that those things will come to you. So says UTS Adjunct Professor Timothy Sharp, aka Dr Happy in this Business21C Weekly. Also joining us in the studio is Senior Lecturer Tyrone Pitsis, award-winning researcher in the arena of positive psychology.

Happiness isn’t just good for the soul. It’s good for business. We ask what makes people work harder, longer and better? Meaning in their work, says Pitsis. Research across disciplines, from organisational theory to neuroscience backs it up. We chat through what makes happier workplaces more financially efficient, why people who find community in the workplace are in a better position to give of themselves, and how managers and workers themselves can create an environment for productive, meaningful, happy workplaces.

To hear more about the psychology of happiness – and why it’s good for you and good for your business – register for our next Business21C conversation at the Sydney Opera House on July 15 here.

Edition 3: The Future

Friday, May 28th, 2010

Business21C Weekly is now available through the iTunes Podcast directory,
Alternatively, to subscribe directly via iTunes on your computer, go to the Advanced menu in iTunes and select Subscribe to Podcast. Then paste the following URL: http://www.business21c.com.au/podcasts/feed

I never was, am always to be,
no-one has ever, or will yet meet me,
but I am the confidence of all
who live and breathe on this spinning ball.

This week’s edition starts with a riddle, and continues with an enigma: the future. We talk with professional futurists Craig Rispin and Glenys McLaughlin about looking into the crystal ball for a living. Later in the conversation we are joined by digital artist and designer Ian Gwilt who is working on a project for the UTS campus using Augmented Reality – a future mobile technology-enabled experience.

Novelist William Gibson said: “The future is already here, it’s just unevenly distributed.” Futurists help organisations draw together the threads of today that will be woven to make the fabric of the future. They have a swag of techniques, from scenario planning to environmental scanning. These techniques help companies shape strategy by managing the risk of disruptive change.

“The primary technique of being a futurist is seeing the world with naive eyes,” says Rispin. Together we canvas the issues that are affecting companies and people as technology, globalisation and convergence accelerate.

Ian Gwilt is a digital artist and academic working on a project to create an augmented reality campus for UTS. By developing a database of what’s happening at the university, from lectures and library usage through to carbon emissions and events, and integrating it with geo-spatial technology and the capabilities of the smart phone, Ian’s project will create a multi-dimensional and rich experience of the campus.

The primacy of positivity

Thursday, April 1st, 2010

Don’t wait until you succeed to feel good. Get happy now and turbo-charge your chances of achieving your goals, says Professsor Timothy Sharp.

The main obstacle to happiness is the tyranny of when, or deferred happiness. It’s the phenomenon that allows us to think: ‘I’ll be happy when…’, when I have more money, when I have a bigger house, when I have a better job, when I lose some weight, when [insert pretty much anything you like here].

The problem is, few people ever get to their ‘when’; and those that do think of something else they need to achieve before they allow themselves to feel happy.

It’s what positive psychologists call the hedonic treadmill, likening the experience to being stuck on a treadmill chasing a carrot, but never actually getting anywhere.

Such a life not only denies us the joy or satisfaction we seek, but deferring positive emotions like happiness increases frustration, disappointment and downright misery. (How else would you feel if you constantly chase a wonderful reward or prize but never quite get your hands on it?).

Nonetheless many people adopt this unsuccessful and unhelpful approach, and since we’ve been taught that if you work hard, you’ll achieve your goals, and if you achieve your goals you’ll be happy, perhaps its not that surprising.

Yet years of working with individuals and organisations trying to find happiness and achieve success have taught me that the path to success and productivity, and indeed the answer to many of life’s problems, may lie along the opposite path: the creation of positive emotions and experiences as a first step to authentic happiness. Its what I have come to call the primacy of positivity.

The primacy of positivity is an approach which allows us to get happy first, and as a result increase our chances of achieving our goals, not the other way around. The good news is this isn’t something I have dreamed up from nowhere. It is supported by the inspirational research of Dr Barbara Fredrickson at the University of North Carolina, and others, and particularly Dr Fredrickson’s work on ‘broaden and build theory of positive emotions’. Let me explain further.

Psychologists have traditionally focused on negative emotions and as a result, we know quite a bit about how they affect us. In short, when we experience negative emotions (such as fear or anxiety) we close up; we tend to withdraw physically and psychologically and so we don’t cope as well. Broaden and build has developed from the investigation of positive emotions and led to the discovery that positive emotions lead to improved performance, enhanced coping and greater resilience via a broadening of our cognitive processes and an increased capacity to build on previous experiences.

What this means is that positive emotions do not just help us to enjoy the good times, they help us to cope with the tough times. As a result, positive emotions are not just phenomenon we should enjoy after we’ve achieved something of significance, they are tools we can use to increase our chances of achieving outcomes of significance.

(And before going on, in order to address another concern within the positive psychology field, the pursuit of positive emotions on their own may lead to selfishness rather than authentic happiness, it’s worth also noting a related field of fascinating research that indicates that those who experience positive emotions also have a positive effect on others via social and emotional contagion. That is, when we feel good, we’re more likely to make others feel good.)

These are findings of profound significance because they mean that rather than succumbing to the tyranny of when, we can harness the power of then: that is, we can create happiness first, then we can achieve more of our goals (not to mention help others achieve their goals). How great would that be? We get to enjoy the wonders of positive emotions before, during and after succeeding in our efforts.

Accordingly, I encourage you – and your clients and colleagues – to try the following tips from my book 100 Ways to Happiness: a guide for busy people, to increase your experience of positive emotions and, as a result, your chances of achieving your goals:

  • Set yourself a small, achievable goal, something you can achieve within less than an hour (the sense of satisfaction you get will motivate you to go on and achieve something bigger)
  • Reflect not just on what you’re trying to do but also, on why; being aware of your purpose will inspire you to focus
  • Engage in some form of exercise, preferably something you enjoy. Exercise is a powerful mood enhancer and stress reducer.
  • Meditate, relax, laugh, listen to music or dance!
  • Imagine yourself at your best in a world that’s just as you’d like it to be
  • List at least three good things about you and your life
  • Write down as many things as you can think of for which you’re grateful (happy people focus much more on what they have and less on what they don’t have)
  • Do something good to or for someone else; be kind and/or generous to someone. Happiness isn’t just feeling good, it’s also doing good.
  • Give some thought to what you’re best at and how you can use this more in your everyday life

So there it is; don’t wait until you succeed before you find happiness. Find ways to make yourself happy first and then discover real success!